Privacy Policy

Welcome to Garden Maintenance Cranford. We are committed to safeguarding your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage with our services.

Information We Collect

We may collect and process the following types of information:

Personal Data: Includes your name, email address, phone number, and postal address.
Usage Data: Information about how you use our services, such as service preferences and maintenance history.
Contact Information: Details necessary to communicate with you regarding our services.

Personal Data

Your personal data is essential for providing our gardening services effectively. We collect this information when you book a service, make inquiries, or sign up for newsletters.

Usage Data

Usage data helps us understand your preferences and improve our services. This data is collected automatically when you interact with our website or services.

How We Use Your Information

We use the collected information for various purposes, including:

Service Provision: To schedule and deliver gardening and maintenance services.
Communication: To respond to your inquiries, send service updates, and provide customer support.
Improvement: To enhance our services based on your feedback and usage patterns.
Marketing: To inform you about new services, promotions, and special offers, with your consent.

Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
Restriction: You can request the restriction of processing your personal data under specific circumstances.
Portability: You can request a copy of your personal data in a structured, machine-readable format.
Objection: You can object to the processing of your personal data for certain purposes.

To exercise these rights, please contact us through the appropriate channels provided in our communication materials.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties except to trusted third parties who assist us in operating our services, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our services.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal data from a child, we will promptly delete it.

International Transfers

Your information may be transferred to and maintained on servers outside your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Legal Basis

Our processing of your personal data is based on the following legal grounds:

Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legitimate Interests: We may process your data to improve our services and communicate with you.
Consent: Where you have given explicit consent for specific processing activities.

Automated Decision-Making

We do not engage in automated decision-making that significantly affects you. All decisions regarding your services are made with human oversight.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you promptly through the contact information you have provided, in accordance with applicable laws.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with privacy laws. The DPO can be contacted through our secure communication channels for any privacy-related inquiries.

Feedback and Questions

If you have any feedback or questions about our Privacy Policy or data practices, we encourage you to reach out to us through our official communication channels.